At Samasta, we take great care in delivering your products to you at your doorstep, and we partner only with reputed national couriers. Shipping within India is FREE for all orders above Rs. 5000. For orders below that, we charge a flat Rs.100/- shipping fee. We are happy to ship to you if you live outside India, however at this time we request that you bear the shipping charges for the same. If you would like more information on our international shipping methods, please email us at firstname.lastname@example.org.
2. TIME TAKEN:
As our products are carefully hand-crafted and customized (each craftsman and artisan’s process is unique), shipping times may vary. We do however aim to deliver your purchases within a maximum of three weeks from the date of your order if you live in India. If shipping time differs, please look for individual shipping information on the product page.
3. WHEN TO EXPECT OUR PARCEL:
Our courier partners will be able to deliver the shipment between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. As soon as your package ships, we will email you your package tracking information.
We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery.